SUPPLEMENT STORE - FAQ
All orders (regardless of time), are processed within 1 business day.
If there are any problems with your order, we will contact you immediately to organise a solution.
These are Mastercard and Visa for worldwide shipping. Depending on the country and customer group, different payment methods are available for you.
All orders are provided a tracking number once your order has been processed.
After processing, all orders arrive within 3 business days across Australia with a tracking number included.
If you have any issues, feel free to email us at firstname.lastname@example.org and we will respond within 1 business day.
For any urgent issues, contact us at 1300 909 922.
If you would like to request any changes to your order, contact us before the order is processed via the above contact solutions.
Step 1: Always check your tracking number first to see where your package might be. Issues can occur at any stage of the process, so please check your tracking number first to save time and alleviate concerns.
Step 2: If the tracking information does not alleviate your concern/s, please email us at email@example.com or call us on 1300 909 922.
All orders are dispatched via Couriers including tracking numbers. Tracking details will be emailed to the nominated email following checkout.
We have 4 key payment methods available to cover all your checkout needs.
1. Credit Card (Mastercard, Visa, American Express): Enter your card details during checkout via our SSL (Secure Sockets Layer) payment system.
2. PayPal: Log into your PayPal account during checkout in order to pay via Paypal.
3. AfterPay: Pay off the products you order in 4 easy, no interest instalments.
4. Humm Payments: Buy now and Pay later, Choose to pay Weekly or Fortnightly
5. Laybuy Payments: Buy Now, Pay Later, Enjoy Interest Freedom
6. Zippay: Buy now, Pay Later Interest Free
7. Klarna: A better way to shop, Buy Now Pay Later
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